Customer reviews can be a powerful tool for businesses of every sort. As a consumer, when you are considering a new restaurant or looking to purchase a new product you may look at reviews to help you make your choice. People are very social as a general rule and tend to put a lot of credibility in feedback that is provided by other consumers rather than claims offered by the business itself. Stats indicate that nearly 75% of today’s consumers trust online reviews at least as much as receiving a personal recommendation. Studies also indicate that over 90% of those who conduct an online research which includes perusing business review sites end up purchasing from the businesses they find. However, nearly 90% of the small businesses which participated in surveys indicate that they do not actively use consumer review sites. Reviews can be very beneficial when they are completed by consumers.
There are many people who really just don’t get search engine optimization (SEO). If they are not following SEO best practices on a regular basis, it is easy for them to think that it is as easy as creating a site, fill it with content, and then build links from as many places as possible. And in reality, that actually works – sometimes. But as a general rule, the reality is that SEO is a craft, or a unique practice. It can be very easily misunderstood and equally as difficult to hire an SEO specialist who thinks past the simplicity to the more complex issues we face.
Is SEO a Science?
There are some solid definitions of science which includes: